Shipping Policy

We're excited to deliver our premium products straight to your doorstep. Our shipping policy is designed to provide clarity and ensure a smooth shipping experience for you.

Shipping Times:

We know you're eager to receive your order, and we're equally excited to get it to you. After you place your order, please allow 1-2 business days for processing. Once your order is processed, the estimated shipping times are as follows:

- Standard Shipping: 5-7 business days

- Expedited Shipping: 2-3 business days

Please note that shipping times may vary depending on your location and any unforeseen circumstances like weather or carrier delays. Rest assured, we'll do our best to keep you informed and get your order to you as quickly as possible.

Shipping Rates:

We believe in transparency, so our shipping rates are calculated based on the weight and destination of your order. You'll be able to see the shipping costs at checkout before completing your purchase.

Order Tracking:

You'll receive a shipping confirmation email with tracking information as soon as your order is on its way. Use the provided tracking number to keep an eye on your package and plan your excitement accordingly!

Delivery Address:

Please double-check your delivery address before placing your order. We want to make sure your package ends up in the right hands. If there are any changes, let us know as soon as possible, and we'll do our best to update the details.

International Shipping:

When you place an order for international delivery, please keep in mind that customs and import duties may apply. These fees are imposed by your country's customs authorities and are not included in the product or shipping costs. Please see International Shipping Policy.

Order Modifications and Cancellations:

We understand that sometimes plans change, and we'll do our best to accommodate any order modifications or cancellations before processing. Please contact our support team immediately if you need assistance. support@GhostSimRacing.com

Undeliverable Packages:

If, for any reason, your package is undeliverable and returned to us, we'll reach out to you to resolve the issue. Additional shipping fees may apply for re-delivery attempts.

We're dedicated to ensuring your shopping experience with us is exceptional from start to finish. If you have any questions or need further assistance with your order, please don't hesitate to support@GhostSimRacing.com. We're here to help!

HOW CAN WE HELP?

For inquiries or support at Ghost Sim Racing, contact us via email, phone, social media, or live chat. Our team is ready to assist you.

EMAIL:
info@ghostsimracing.com

PHONE:
(423) 651-0777

HOURS:
Monday-Friday:9am-5pm
Saturday-Sunday:Closed